Plain, some Facebook product feed errors seem to regularly appear more than others. So what errors to avoid when uploading your product feed to Facebook Catalog this twelvemonth? Well, this article is a compiled listing of the most mutual errors for Facebook in 2021 that Shopify merchants should never repeat.

What is a Facebook product feed?

A production feed , as known every bit a Facebook information feed, is a file of a spreadsheet that holds all your products and all related data in it.

Via that data feed, you can update a large number of your items' attributes such as titles, descriptions, stocks ,… at once to Facebook Catalogue. So:

Product Feed = Data Feed = Data

What does a Facebook production feed error cause?

Frankly speaking, when it comes to Facebook feed errors, fifty-fifty though they are sometimes but small-scale typo mistakes will still lead to being rejected on Facebook Shop, and you will lose loads of traffic twenty-four hours by day.

Your feed won't be displayed if it got an error

Your feed won't exist displayed if it got an fault

For that reason, we've compiled all the most common Facebook data feed errors that Shopify merchants might have made, and how to set them nigh effectively in this article. Permit's check information technology out.

Most mutual Facebook production feed errors

Missing/ Invalid Required Fields

When uploading a Shopify production feed to Facebook Store, some fields are required by the platform with no exception:

  • ID
  • Title
  • Description
  • Stock/ Availability
  • Price
  • Link to product
  • Brand proper name
  • Images link

Missing or invalid a required field is one of the most common Facebook product feed errors

Missing or invalid a required field is one of the most common Facebook product feed errors

Depending on what item types that y'all're selling, you might have to fill in other information such as Quantity, Category, Size,… So just brand certain you fill up in as much information equally possible.

To not miss any field, you tin take a look at this list of required fields from Facebook .

Otherwise, here are some regular Facebook feed errors that you lot might have seen somewhere:

Missing/ Invalid Paradigm Link:

one. Missing epitome link:

Pretty sure, your production is non having any prototype at the moment.

To fix this, yous will demand to add at least ane paradigm for each item in your Facebook data feed to make certain when yous run Facebook Catalog ads, customers volition pay attending more than to your products.

Additionally, in that location are expert tips to write better Facebook ads and then that you won't be missing whatsoever sales opportunities.

2. Invalid image link:

This happens when some of your image URLs from the Shopify production feed is currently not available to use on Facebook Catalog, and so pay attention to the formats:

  • Prototype must be JPG, JPEG, PNG, or GIF format, maximum 8MB.
  • The size is non also big or too modest.
  • Paradigm links should start with "http://" or "https://"

Also, don't forget that there are different ratios and pixels for each channel:

– For Facebook feed, Instagram feed, and multi-images ads type: Foursquare ratio (1:1), minimum 500×500 pixels.

– Otherwise with single epitome ads type: A little dissimilar in ratio at 1.91:1, minimum 500×500 pixels.

If your prototype doesn't come across those mistakes above, merely re-bank check if your epitome link is not broken or not being taken downward somewhere.

You'll often see this case when getting photos from unauthorized sources on the cyberspace, then in order to fix it only test the link with your browser earlier updating it to the Facebook Feed.

EXAMPLE: R ight URL format: https://socialhead.io/ | Wrong URL format: socialhead.io

Add at least one image for each item of your product feed

Add at to the lowest degree i image for each item of your production feed

iii. Additional images in an item

Indeed, the Facebook feed allows you lot to add up to 20 extra epitome URLs in an item, but y'all must place them with commas in between.

EXAMPLE : https://socialhead.io/ , https://socialhead.io/blog/ ,…

Missing/ Invalid Descriptions

1. Missing descriptions:

The description column in your data feed is also a required field when syncing from the Shopify product feed to Facebook Catalog.

A description is also a required field on Facebook Catalog

A description is too a required field on Facebook Catalog

2. Invalid descriptions:

Sure introduction lines with your product details included would make a perfect description . Here to call back:

  • The description must be related info with item titles/ images.
  • Incorporate specific info well-nigh the item (design, material, size…)
  • Articulate, readable, legit.
  • The limitation of length: Up to 5,000 characters.
three. Other clarification errors:

Don't employ all uppercase letters for your description, Facebook will consider it's a spam. In brief, only stick with these tips for your description:

  • A plainly, regular text with no specific formatting options.
  • The description should not contain any HTML or URLs
  • Don't stuff lots of icons or punctuation marks
  • No personal information (phone number, personal email, home accost,…)

A readable description with no special symbols will help you get approval status

A readable description with no special symbols will help y'all get approval status

– EXAMPLE : Correct Description Format: Brand new Apple tree iPhone eleven, 6.1 inches display, manufactured in 2019, 128GB Dark bluish. Superior scratch protection and a one-year warranty provided. | Wrong Clarification Format: Make NEW APPLE IPHONE 11, 6.1 inches display in dark bluish colour. CALL +018xxxx NOW!!!

Missing Names/ Titles

1. Missing Names/ Titles:

You must fill in the Proper noun/ Title for each item on your Facebook Catalog feed.

2. Other typo errors:

Your product Name/ Title should follow Facebook data Feed rules precisely:

  • Title/ Name should stay related to your items (Don't overstuff Sale Tags similar "l% off" or "Hot picked" sort of words on it).
  • Limit length: 150 characters.

Too much keyword stuffing title won't be allowed on Facebook Catalog.

Too much keyword stuffing title won't be allowed on Facebook Catalog

  • Do not apply all capital letters (This might lead to spam detection from Facebook Catalog).

Title and description should not be in all uppercase letters

Title and clarification should not exist in all majuscule letters

  • Don't include special symbols just to look absurd, such as 💥💗➯, they will not display the way you idea.
  • Be conscientious of grammatical and spelling mistakes.

– Case : Right Title/ Proper noun Format: LV floral T-shirt for men | Wrong Championship/ Proper name Format: LV TEE IN FLORAL PRINT, TO CAUGHT YOUR GIRL ATTENTION!!

Missing/ Incorrect Prices

1. Missing prices:

Undoubtedly, when an item doesn't have a toll tag, it won't catch customers' interest. For that reason, go alee and add together a price tag to every item on your Facebook production feed.

two. Incorrect prices:

Information technology is not about your toll is besides loftier or also low, but the Facebook Catalog product feed won't have these

  • Wrong currency format: Don't use symbols, stick with the country currency code instead.

The correct currency format: [Number] + [Space] + [three-letter currency lawmaking]

Just to be sure, have a wait at these dissimilar ISO 4217 Currency Codes to input the right ones for your products.

  • Prices should be matched with the prices on your main web store.
  • Exercise not contain Sale Tags or any marketing content (like "Free Shipping" or "Mega Auction").
  • Use "point" (.) to split up numbers, non "comma" (,)

– EXAMPLE: Right price format : 1.99 USD or 1.99 EUR | Wrong price format : 1.99$ or 1,99€

Missing/ Duplicated Items or Missing/ Duplicated IDs:

"Products can't exist added by multiple information feeds"

That is the Facebook feed fault that we're talking most. In fact, you can upload as many Shopify product feed to Facebook as possible, merely make sure that none of the items appear in more than 1 feed.

Here is how you tin gear up this:

  • You should keep the item in the original feed file that y'all've uploaded for the showtime time, and then delete that duplicated particular in your new-uploaded feeds.
  • Upgrade your electric current product feed source rather than upload a new one to Itemize.

1 item tin only be added to one data feed

One item can only be added to one data feed

1 item tin only be added to ane data feed

If you find it difficult to re-upload the feed once more and once again beyond Facebook Catalog, Socialshop is a tool that will assist you exercise all the editing and updating feed things without leaving the app, cause the app has nerveless all your products in 1 place to manage.

Missing Universal IDs:

Accordingly to Facebook, if your "Universal IDs are missing", which ways these fields from your feed file will need to be filled in:

Data FIELD
Make name brand
Global Trade Identification Number GTIN
Manufacturer Part Number mpn

To be exact, these identified pieces of information are used to define your products on global marketplaces, then y'all can target correctly the right customers equally a result of that.

HTML Formats Isn't Support

Just like other marketplaces, Facebook Catalog requires the correct size and format of your feed, to make sure it displays correctly as you want, here are the brief:

  • Information feed file formats: CSV, TSV, XML (RSS/ATOM), or a downloadable Google sheet.
  • One-fourth dimension-uploaded feed size: Up to 100MB
  • Scheduled feed size: Upward to 8GB
  • Large compressed feed file size: Up to 30 GB in ZIP/ GZIP formats only.

If your production feed files are larger than 4GB, you should divide them into small-scale pieces to increment uploading speed, moreover, it's easier for you to runway things.

Invalid Information Feed File Location

Your data feed file couldn't exist accessed / Bad request

When you receive these Facebook feed errors below, that's when Facebook Itemize couldn't reach your data feed sources:

  • "Your data feed file could not exist accessed"
  • "Failed to connect with the FTP server"
  • "Fetching feed from HTTP server failed"

Error in Facebook data feed URLs is the most common one

Error in Facebook data feed URLs is the most common 1

So here are things that you should check out and set up:

  • Your URL might be wrong in format or lead to a cleaved website: In order to fix it, just examination if your URL is having 404 (Page Non Found) or 503 (Service Unavailable) errors or non.

Make sure your URL links aren't down

Make sure your URL links aren't down

  • The URL should not exist a website link, or atomic number 82 to whatever generic page from your site such as product pages, pricing page, Facebook page,…
  • If yous become "HTTP authentication failed" or "HTTP bad request error": R echeck your username and password. The reason is mostly that yous typed them incorrect, or your browser has auto-filled your login info incorrectly.

How to fix your Facebook product feed errors?

There are some ways for fixing such errors for Facebook product feed. Therefore, y'all can make up one's mind which method is the almost suitable option for your business.

Do the fixing manually

After spotting your Facebook feed errors, just update your source file details then upload that information feed file back to your Catalogue:

1. Open your edited product feed file

ii. Go to Commerce Director > Catalogue > Information Sources

Facebook Commence Manager

3. Click in the product feed that needs to be updated

4. Select the Settings tab .

Data sources

5. So, scroll down till you see the Single Upload tab, y'all can choose to upload via file or URL.

Go through the settings to avoid Facebook product feed errors

6. Finally, upload your new information feed file.

That's how you fix your product data feed mistake manually, simply just in instance y'all don't want to jump back and forth edit every unmarried details, which sometimes might crusade annoyance and fourth dimension-wasting, here is another solution for you:

Fixing Facebook product feed errors in 1 place only, with Socialshop

Whenever an mistake shows up on your data feed, yous might demand to gear up your original file again and once more. Clearly, no one wants to waste likewise much time on a single sheet, that'due south why Socialshop solution for Facebook feed errors is a tool that helps you point out all the mistakes fast.

Tracking, optimizing and syncing across Facebook Catalog with Socialshop

Tracking, optimizing, and syncing beyond Facebook Catalog with Socialshop

Simply simply in 1 dashboard, Socialshop allows you lot to:

  • Tracking which products are activated, pending, or rejected past Facebook Itemize.
  • Furthermore, yous can correct all the Facebook feed errors right in the app.
  • After that, Socialshop volition machine-update new modified feeds beyond Facebook for you.
  • Employ "Product Scoring" and "Feed Image Optimization" features to make your Feed stand out among competitions.

Essential features for your fully optimized Product Feeds Try for Free!

Information technology basically provides an all-in-one solution for your Facebook feeds. If this is your kickoff time on Facebook, Socialshop will help you set a Page Shop from A to Z without channel-hopping. Create Facebook Shop > Sync > List > Optimize, right in the app.

Fixing Facebook Product Feed Errors is not that difficult

Certainly, Facebook is always a potential marketplace higher up others, particularly in 2021, where shopping via technology and smartphone is taking over sometime-schoolhouse offline stores.

To sum up, selling on social media is not that difficult if yous know how to optimize effectively your Facebook product feed, thereby, keeping these pocket-tips as your guide to non autumn behind any competition on Facebook Catalog.